job:
- Design and evaluate the client experience across various touchpoints in Client Operations
claim journeys.
- Champion the Customer Experience aspects of the design process with thought leadership
improve the desired client experience.
- Take ownership of Customer Experience monitoring and reporting
depending on your performance, your needs and the businesss needs.
Wholl you report
Performance, who is accountable for customer experience enhancements and monitoring Client Operational
get the job: - Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. - Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. - Take ownership of Customer Experience monitoring and reporting depending on your performance, your needs and the business's needs. Who'll you report to: You'll be based Performance, who is accountable for customer experience enhancements and monitoring Client Operational
get the job: - Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. - Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. - Take ownership of Customer Experience monitoring and reporting depending on your performance, your needs and the business's needs. Who'll you report to: You'll be based Performance, who is accountable for customer experience enhancements and monitoring Client Operational
Minimum matric
5 matric
5 years experience in a Customer Relations role.
Package & RemunerationR15000.00 to R25000 R25000.00 depending years of experience.
No Benefits
Apply NowCall Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting ensuring personalized solutions tailored to individual needs. ✅ Efficiency: With streamlined processes and cutting-edge clock to provide uninterrupted support whenever you need it. Customer Support: Provide exceptional customer products or services to customers based on their needs and preferences, contributing to revenue generation suggestions for enhancing the customer experience. Matric or Relevent Qualification
their lifetime goals by identifying their financial needs, providing sound financial advice, recommending fundamentally important. Matric or equivalent qualification A clear criminal record A clear credit record purpose Minimum of 2 - 5 years of relevant work experience
their lifetime goals by identifying their financial needs, providing sound financial advice, recommending fundamentally important. Matric or equivalent qualification A clear criminal record A clear credit record purpose Minimum of 2 - 5 years of relevant work experience
identify areas for employee development and training needs.
Responsibilities:
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment on a rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer timely manner. Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment
organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment on a rewarding career journey with us. QUALIFICATIONS Experience of up to 1 year, preferably in a customer timely manner. Deliver highly positive service experiences consistent with our key performance metrics, quality standards and customer experience program. Perform other duties as needed. JOB DESCRIPTION Join our organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative team environment