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Quality Assurance Call Centre Jobs in South Africa

Jobs 1-10 of 20

Call Centre Agents NEW

 FreerecruitClarendon Marine

Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .


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Contact Centre Manager NEW

 South African National Blood ServiceRoodepoort

Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery maintaining quality standards. In addition, ensures optimal structuring of contact Centre support nationally acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor


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Contact Centre Manager NEW

Johannesburg  1100000

managing a Donor Relations or Contact Centre team

  • Quality Assurance experience and training is an a African National Standards for customer contact centres
  • acceptance of the business plan for the Contact Centre.

    1.3 Communicate the plan to stakeholders 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience operational objectives of the Contact Centre nationally,


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    Contact Centre Manager Roodepoort NEW

     South African National Blood ServiceRoodepoort

    Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery maintaining quality standards. In addition, ensures optimal structuring of contact Centre support nationally acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor


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    Debt Collector Specialist NEW

     Isabella Garcia International LtdSouth Africa

    part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500


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    Debt Collector Sandton NEW

     Isabella Garcia International LtdSouth Africa

    part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500


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    Product Support Expert Pretoria NEW

     Hearx Sa Pty LtdPretoria

    Time Job purpose: Product Experts provide high-quality first-line support and remote care to hearX USA customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell additional Maintain a high sales conversion rate. Provide good quality information to customers to ensure that the products minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first


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    Pro Fitness Instructor NEW

    Randfontein  Market related

    Reception areas operate at and deliver a high-quality service at all times.

    Key Performance classes

  • Perform reception duties such as answering phone calls and handling member queries
  • Ensure you attend


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  • Service Desk Team Leader Cape Town NEW

     Believe Resourcing Pty LtdCape Town Region  R200K - 250K CTC per Annum

    customer equivalents; Responsible for the upkeep and quality of the knowledge base for the team; Ensure customer maintaining high levels of customer service; Set high-quality standards and monitor as part of monthly QA, ensuring is met via appropriate assessment methods; Quality Assurance of Incident Management by spot checking Incidents


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    Executive Insurance Cape Town NEW

     ExlCape Town Region

    operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experiences consistent with our key performance metrics, quality standards and customer experience program. Perform operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment experiences consistent with our key performance metrics, quality standards and customer experience program. Perform


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    Average Annual Salary

    for Quality Assurance Call Centre jobs in South Africa
    R 800,000

    No. of Jobs added in the last week

    for this search.
    20