Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment servicing
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
the West Rand, is currently looking to employ a service controller to start immediately or as soon as possible possible. You will be required to take service calls, communicate these to technicians, keep cleints time to time depending on the workload. Attend to customer telephonic call or emails by understanding the corrective action that the client can take. Log customer problems and complaints in CRM system by creating of jobcards where repair services rendered is not covered by existing service contract with client Issuing
Gr12 Experience as a service advisor. Must be OEM compliant. • Strong knowledge of vehicle maintenance repair procedures • Excellent communication and customer service skills • Ability to work in a fast-paced environment
Job Position: Service Advisor – automotive/motor industry Ref: 4707 Location: PE/Gqeberha Salary: R15 Matric • Excellent customer service and liaison skills • Proven track record as a Service Advisor in the record with good, contactable references The post Service Advisor – automotive/motor industry appeared first
for the arrival of the customer and vehicle
interpersonal communication skills.
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability
prioritising customer-centric solutions and aiming to set higher standards in service and societal impact balance and sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you you will play a vital role in handling customer interactions and financial transactions. This position position is ideal for individuals adept at customer service, focusing on financial management, issue resolution development. You will be responsible for managing customer inquiries, handling disputes, and enhancing your