experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
responses, and feedback.
or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
experience in a customer service agent/ contact centre agent role Evidence of sufficient experience to
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and analytical
industry experience will be highly beneficial Call Centre or Customer Service work experience or some form
industry experience will be highly beneficial Call Centre or Customer Service work experience or some form