driving service excellence, and acting as the voice of the customer in all decision-making processes along with CX frameworks and SOPs.
escalation process internally and externally. Achieve voice, email and quality Service Level targets as per
escalation process internally and externally. Achieve voice, email and quality Service Level targets as per
English language proficiency Previous international Voice experience Good Computer navigation skills Should English language proficiency Previous international Voice experience Good Computer navigation skills Should
English language proficiency Previous international Voice experience Good Computer navigation skills Should English language proficiency Previous international Voice experience Good Computer navigation skills Should
English language proficiency Previous international Voice experience Good Computer navigation skills Should English language proficiency Previous international Voice experience Good Computer navigation skills Should
English language proficiency Previous international Voice experience Good Computer navigation skills Should English language proficiency Previous international Voice experience Good Computer navigation skills Should
position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts customers to get the products working over either voice or video call, live chat, email or text message
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts customers to get the products working over either voice or video call, live chat, email or text message