Jobs in

Call Centre Agents Or Tambo Jobs in West Johannesburg

Jobs 1-5 of 5

Vodacom Prepaid : Contact Centre Agents

Randburg  Negotiable

Overall Purpose:

The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:

  • Answering inbound calls timeously.
  • Be professional and polite always
  • Providing relevant information to ensure First Call Resolution.
  • Effectively resolve queries


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Sassa - Customer Service Agents (dl)

Randburg  Negotiable

of Position:

The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):

  • Answering inbound calls timeously.
  • Be professional and polite at
  • Providing relevant information to ensure First Call Resolution.
  • Effectively resolve queries a customer service industry
  • Previous call centre experience
  • Fluent in English and another


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Retention Consultant Randburg

 TrackerRandburg

Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage


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Retention Consultant X 11 Positions

 TrackerRandburg

Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage


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Uk Campaign : Team Leader

Randburg  Negotiable

  • Immediately address any challenges the agents might face which may impact productivity.
  • Coach


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