JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
evaluating damages with regards to the companys insurers and directly negotiating with the client in as
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support with professionali
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 years BPO quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport delivering excellence and maintaining high standards in claims management. QUALIFICATIONS Minimum 3 years BPO quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy
quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy reserves and payments while managing the lifecycle of claims is crucial. Adherence to company policies and procedures calls, as well as other correspondence related to claims. Emphasizing customer satisfaction, building rapport delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy
leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and
leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and
Consultant ▪ Multilingual ▪ Medical aid or Health Insurance advantageous ▪ Clear criminal and credit record