Old Mutual Customer Service Jobs Jobs in Cape Town

Tech Support Customer Service Representative

Cape Town City Centre

respond to the customers’ needs with helpful solutions, delivering a high-quality service

Apply empathy and patience when dealing with irate customers

Apply excellent listening skills and probing information to resolve the query

Ensure customer call backs to provide an update on the progress query

Ensure first call resolution on customer queries

Strive for excellence with every >Passion for customer service & must enjoy problem solving & exceeding customer expectations

Experience