JOB DETAILS To assist the dealer parts kaizen team by providing accurate data analysis and reporting will be advantageous Dealer network experience (Parts and service will be advantageous) Customer handling
Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Attributes : Communication Negotiation skills Good time management Customer Oriented Patience and diligence
Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Attributes : Communication Negotiation skills Good time management Customer Oriented Patience and diligence
well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
well as the solution, in addition to providing real-time support. Minimum Matric/ Grade 12 Tertiary qualification
and verifying the accuracy of information in a timely manner. Manage , coordinate, and track the customer fellow administration team as and when required. Timely and accurate administration of customer complaints employees. Assess own performance through seeking timely and clear feedback where necessary. Monitor, coach
and verifying the accuracy of information in a timely manner. Manage , coordinate, and track the customer fellow administration team as and when required. Timely and accurate administration of customer complaints employees. Assess own performance through seeking timely and clear feedback where necessary. Monitor, coach
large amounts of inbound and outbound calls in a timely manner to provide product and service information issues. Assess own performance through seeking timely and clear feedback where necessary. Act responsibly
large amounts of inbound and outbound calls in a timely manner to provide product and service information issues. Assess own performance through seeking timely and clear feedback where necessary. Act responsibly
feedback and training. Strong organizational and time management skills. Personal Attributes: High level