maintain relationships with existing clients to secure long term partnerships, ensuring continued client for clear, defined feedback Respond promptly to high level complaints and requests by analysing relevant skills at a high level Microsoft Office; including Excel, Word, and PowerPoint at a high level Drivers
integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions and regulatory requirements. Identify potential risks and suggest measures to mitigate them. Qualifications and time management skills. Personal Attributes: High level of integrity and ethical standards. Strong
integrate them into the QA/QC process. Compliance and Risk Management: Ensure that all customer interactions and regulatory requirements. Identify potential risks and suggest measures to mitigate them. Qualifications and time management skills. Personal Attributes: High level of integrity and ethical standards. Strong
Contacting prospective clients · Customer Support · Risk Investigating · Sales · Marketing · Data capturing
Contributes to working as a team effort to maintain high levels of service. Record customer interactions interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback to
Contributes to working as a team effort to maintain high levels of service. Record customer interactions interactions and follow up on pending matters to secure resolutions and customer contentment. Convey feedback to
with transfers and bonds (ABSA and FNB) will be highly beneficial
way
team ensuring the development and delivery of a high quality and efficient customer service operation customer support/ call centre environment. Punctual. Highly adaptable, shows initiative, customer focused and
team ensuring the development and delivery of a high quality and efficient customer service operation customer support/ call centre environment. Punctual. Highly adaptable, shows initiative, customer focused and