new lease agreements, including setting up Xero accounts, generating invoices, sending mandates, and ensuring interaction (15%): address incoming calls related to account queries with professionalism, escalate or transfer ensure all proof of payments are documented in Xero accounts Risk management (10%): proactively manage potential
Local/regional offices.
Problem deliveries, mailing accounts with futile trip charge.
Follow up on outstanding
respective regions as well as quotes done for non-account clients.
Run delivery reports by customer
analytics and reporting, workforce management, call accounting tools, and more. Answering Inbound calls, Handling
will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role
is essential
Manage and nurture Key Accounts
Develop new business
External on site
problems Reviewing and making changes on customers' account when needed Handling complaints Handling inbound
surrounds Clear criminal record SARS Certificate Bank Account Verification Police Clearance Certificate The post
problems Reviewing and making changes on customers' account when needed Handling complaints Handling inbound
payment of salvage is deposited into Santam's account. Liaising with internal and external, Salvage dealers)
billing systems Desired Skills and Abilities Accounting/Finance Experience SAP Experience Strong communication