forums) Create, share and respond to online reviews Network and build trusting relationships with potential Thoroughly understand our products and services to inform potential customers Use word-of-mouth marketing
& D lab
Network with other service providers in the industry to obtain information on new clients
and maintaining relationships with the dealer network. Ensuring correct escalation process internally
and maintaining relationships with the dealer network. Ensuring correct escalation process internally
resolving issues and providing product/service information.
Responsibilities:
to confirm appointments and provide relevant information about the service process.
Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check customer.
Keep customers up to date about information on status of the vehicle.
Handle queries
queries
Solving complaints
Updating clients information
Must have experience within the Tele-sales with People
Ability to learn and grasp information
Minimum 1-year previous call center experience
product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: