Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound call
Client Accounts Department is a dynamic and integral part of our organization, specializing in outbound call
capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process takes are managed and prepared within the allocated time frame and minimise losses to agreed parameters. timesheet deadlines are met and sent to payroll on time. •Ensure constant follow up on customer quotations collecting or delivering repairs in the relevant time •Repairs internal SLA •Daily SLA Report Feedback stock holding is sufficient to ensure turnaround time of repairs are not effective. •Ensuring correct
capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion process takes are managed and prepared within the allocated time frame and minimise losses to agreed parameters. timesheet deadlines are met and sent to payroll on time. •Ensure constant follow up on customer quotations collecting or delivering repairs in the relevant time •Repairs internal SLA •Daily SLA Report Feedback stock holding is sufficient to ensure turnaround time of repairs are not effective. •Ensuring correct
and verifying the accuracy of information in a timely manner. Manage , coordinate, and track the customer fellow administration team as and when required. Timely and accurate administration of customer complaints employees. Assess own performance through seeking timely and clear feedback where necessary. Monitor, coach
and verifying the accuracy of information in a timely manner. Manage , coordinate, and track the customer fellow administration team as and when required. Timely and accurate administration of customer complaints employees. Assess own performance through seeking timely and clear feedback where necessary. Monitor, coach
large amounts of inbound and outbound calls in a timely manner to provide product and service information issues. Assess own performance through seeking timely and clear feedback where necessary. Act responsibly
large amounts of inbound and outbound calls in a timely manner to provide product and service information issues. Assess own performance through seeking timely and clear feedback where necessary. Act responsibly
feedback and training. Strong organizational and time management skills. Personal Attributes: High level
feedback and training. Strong organizational and time management skills. Personal Attributes: High level