Unit Manager We are seeking an experienced and dynamic Imports Supervisor to oversee and manage our import efficient operations. Provide assistance to the Business Unit Manager with daily operations and staff ensure departmental and client objectives are met. Manage complex shipments and work after hours or on weekends team meetings to ensure excellent client service. Manage staff performance reports and client status reports skills, both written and verbal. Ability to lead and manage staff effectively. Sound working knowledge of state
Unit Manager We are seeking an experienced and dynamic Imports Supervisor to oversee and manage our import efficient operations. Provide assistance to the Business Unit Manager with daily operations and staff ensure departmental and client objectives are met. Manage complex shipments and work after hours or on weekends team meetings to ensure excellent client service. Manage staff performance reports and client status reports skills, both written and verbal. Ability to lead and manage staff effectively. Sound working knowledge of state
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in Client Operations with a focus on enhancing client junctions, communication and reporting of all functions within Client Operations functions. • Your role may change over time, report to: You'll be based within the Client Operations division at our Sandton, head office and you'll you'll report to our Executive: Operational Efficiencies and Performance, who is accountable for our customer experience enhancements and monitoring Client Operational functions. Your duties will include: • Gather
experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and reporting of all functions within client operations functions. Gather and analyse customer experience viewpoints and experiences. Review and design operational processes, on-line documents and communication Microsoft Access Sound knowledge of Business and Operational Insurance Industry administrative processes.
experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and reporting of all functions within client operations functions. Gather and analyse customer experience viewpoints and experiences. Review and design operational processes, on-line documents and communication Microsoft Access Sound knowledge of Business and Operational Insurance Industry administrative processes.
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg written communication skills • You are able to operate effectively under pressure • You have an analytical problem-solving techniques • You have good time management skills • You are proactive and innovative • You
role is to provide relationship management service, active case management and broker visits via email, Relationship management with our top producing financial advisors • Active case/pipeline management • Provide report to: You'll be based within our Client Operations division at our Head office in Sandton, Johannesburg written communication skills • You are able to operate effectively under pressure • You have an analytical problem-solving techniques • You have good time management skills • You are proactive and innovative • You
capturing and updating on all data systems
outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service : Communication Negotiation skills Good time management Customer Oriented Patience and diligence Team