Randburg
Negotiable
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
Assist in agent
agent career development and identify training needsResolve daily queries and promote service
m leader experience 1-2 years within a Contact Centre environmentGood performance management
experienceGrade 12 Certificate and leadership trainingFinancial services background
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Randburg
Negotiable
to identify areas for employee development and training needs.
Responsibilities:- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance or
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