Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders,
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery
through a variety of in and outbound customer contact channels. Responsible for staffing, budget management
In addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders,
departments. 1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible
responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets
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Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure
communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison
placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
RESPONSIBILITIES:
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal
Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
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