Call Centre Quality Assessor Jobs in South Africa
Customer service / support
- Smartops Ltd (6)
- The Foschini Group (3)
- Adumo (2)
- Afrocentric Group (2)
- Exl (2)
- Globevest Placements Ltd. (2)
- Rarecruit Ltd (2)
- Santam Insurance - Head Office (2)
- Talented Recruitment (2)
- The Working Earth.. (2)
- Last 7 days
Call Centre Agent Midrand NEW
People Dimension
Midrand
R5 000 CTC pm an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent
share this job on whatsappCall Center / Remote Sales Agent NEW
Cape Town City Centre
R7 000 Monthly
Responsible for making outbound calls to obtain new customer business as well as service existing customers
Experience:
- 5 to 10 years
- Cold calling: 2 years (Required)
Call Center / Remote Sales Agent NEW
Rarecruit LtdSouth Africa
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
Quality Control Agent Centurion
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer
Junior Quality Assurance/quality Control Agent Market Related
Smartops LtdSouth Africa
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer
Call Center Sales Agent Cpt - Northern Suburbs NEW
Rarecruit LtdSouth Africa
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
Bmw Team Leader
Midrand
Negotiable voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered through different forms
Collections Agent Bryanston
AdumoBryanston
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Device Collections Agent Market Related.
AdumoBryanston
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Salvage Case Management Agent: Non-motor Market Related
Santam Insurance - Head OfficeSouth Africa
a write-off or uneconomical to repair, by the Assessor. This must be done in adherence with the SAIA TAT from when the Upliftment is completed by the Assessor. Track Non-Motor assets with relevant Salvage
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