handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
efficient service levels for clients and agents; and to assist the GM in managing the in-house CRM system. This and take on some ad hoc quotes as needed
Assist with Complaint handling
Manage in-house CRM
efficient service levels for clients and agents; and to assist the GM in managing the in-house CRM system. This needed, and take on some ad hoc quotes as needed Assist with Complaint handling Manage in-house CRM system
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks
sales both online and in-store. Job Objectives: Assist with managing the various queues within the Freshdesk and through ensuring ‘first contact' resolution Assist with managing various mailboxes within the Clicks
presentations, quotations and client portfolio packs Assisting the Brokers in compiling reports and schedules
presentations, quotations and client portfolio packs Assisting the Brokers in compiling reports and schedules
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory
Customer Service Agent is responsible to effectively assist customers with general and specific queries. It