training academy
periodically and report on them
groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified the trainings’ effectiveness. Provides comprehensive assessment reports to contact centre management. Monitors and interventions with the Contact Centre Training Manager if the expected performance improvements are
groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified the trainings’ effectiveness. Provides comprehensive assessment reports to contact centre management. Monitors and interventions with the Contact Centre Training Manager if the expected performance improvements are
Regional Trainer will be required to train existing and new managers and assist the Store Manager with the existing staff. This will include: Training all new staff and managers Work closely with Area Manager and Facilitate learnin programmes Training administration Project managing training inititiatives and other
. Their duties include hiring and training employees and managing quality assurance programs. As the implementation of executive training strategy and action plan and manage the day-to-day logistics of follow-up communication) Manage the executive training databases Manage evaluations and feedback loops for faculty
. Their duties include hiring and training employees and managing quality assurance programs. As the implementation of executive training strategy and action plan and manage the day-to-day logistics of follow-up communication) Manage the executive training databases Manage evaluations and feedback loops for faculty
Performs Adhoc duties as required Report to Training Manager Ways of working for a Capability Specialist:
Performs Adhoc duties as required Report to Training Manager Ways of working for a Capability Specialist:
management Project management Education and training Crisis Management Psychological Assessment/Psychometric