you will play a crucial role in managing our customer lifecycle analytics and driving our monetisation analyses to optimise customer experiences, boost retention, and satisfaction. Map the customer journey, identifying identifying opportunities for enhancing customer delight and creating sticky experiences.
the value of the product and representing the customer to the development team to achieve the product
the value of the product and representing the customer to the development team to achieve the product
technology solutions. My client's commitment to customers and communities drives them forward, making them
Liaising with sales team to build ad-hoc reports for customers Attention to detail, confidentiality and reliability
to delivering the highest levels of quality and customer satisfaction. You should also be a self-starter
and then systematically convert them to paying customers.
and then systematically convert them to paying customers.
other departments such as Sales, Marketing, and Customer Success to align content and messaging across
teams drive improvement in key business metrics, customer experience, and business results. Responsible