Reference: PTA000209-CDW-1 Our Client is looking for a Operational/Training Manager, located in Sandton. Key Key Responsibilities: Operational Management: Oversee all aspects of the customer service center's operations including staffing, resource allocation, and workflow management. Develop and implement operational policies, administration, management, or a related field. Proven experience in operations management, preferably in support environment. Strong leadership and team management skills with the ability to motivate and inspire