looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: Operational Management: all aspects of the customer service center's operations, including staffing, resource allocation, and and workflow management. Develop and implement operational policies, procedures, and performance standards performance indicators (KPIs) and metrics to track operational efficiency and identify areas for improvement Collaborate with cross-functional teams to address operational challenges and drive process improvements. Maintain
arrangements for employees as needed. Office Operations: Oversee office supplies inventory and reorder
responsibility for projects. Proven ability to operate independently and exercise significant latitude