server farm Provide 1st & 2nd line technical support to users nationally Oversee back-office administration & Remote Support: Provide support to all users in the Group, be it physical or remote support Backups: Device Support: Support hand held and tablet devices on wireless network Configure and support hand held on information security issues Support levels: Share 1st line support with IT Administrator Handle all all escalated 2nd line support Handle all 2nd line support across all branches General: Provide technical
to Industrial personnel Industrial Application support when required Completion of weekly planner and
to Industrial personnel Industrial Application support when required Completion of weekly planner and