Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
amongst others Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
amongst others Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
documentation for accuracy and completeness and any possible required online safety courses (i.e. customer others as possible. Assist customers with troubleshooting, part and machine related questions when needed
Grading / qualifying of customers Submission of weekly call reports Build effective business relationships with
Grading / qualifying of customers Submission of weekly call reports Build effective business relationships with
knowledge management processes and central data centre for dissemination of learnings to relevant team
vendors to carry out maintenance with the least possible downtime Manage after hour server shutdown &
opportunities for potential cost savings and discussing possible strategies with his direct superior Maintaining