Field Service Engineers and liaise directly with customers. The Technical Servicing Administrator will be for processing all admin for the (KAM) Emergency Care Technical Team Qualifications: Grade 12 certificate required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Technical Supervisor to allocate administrative function between Marcus Medical, Customers and Sub-Distributors Keep up to date with warranty
Field Service Engineers and liaise directly with customers. The Technical Servicing Administrator will be for processing all admin for the (KAM) Emergency Care Technical Team Qualifications: Grade 12 certificate required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the Technical Supervisor to allocate administrative function between Marcus Medical, Customers and Sub-Distributors Keep up to date with warranty
attend training courses, online and in the training center Will work shifts which do not correspond to normal all times. Driving, using, maintaining and taking care of field service vehicle Completing of warranty
long term strategies for the region Plans for customer retention as well as conversion. C-suite and Key Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and Sale Consultant are Facilitating workshops and customer training Planning of training requirements for for the sales consultants Maintain Area customer data base Market intelligence and feedback on competitor people manager Very growth-, innovation- and customer-oriented, “the face to the market” Strong service
long term strategies for the region Plans for customer retention as well as conversion. C-suite and Key Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and Sale Consultant are Facilitating workshops and customer training Planning of training requirements for for the sales consultants Maintain Area customer data base Market intelligence and feedback on competitor people manager Very growth-, innovation- and customer-oriented, “the face to the market” Strong service
all forms properly including customer's signature where applicable. Cares and maintains company tools possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry little assistance from others as possible. Assist customers with troubleshooting, part and machine related Protective Equipment (PPE) required for job performance. Cares and maintains company tools, machines and equipment
hours due to customer requirements Proven track record in selling Strong customer care service Team player etc. Responsible for implementing launch plan at customer level Ensure effective stock management at hospitals
hours due to customer requirements Proven track record in selling Strong customer care service Team player etc. Responsible for implementing launch plan at customer level Ensure effective stock management at hospitals
support for full range of products and services from Customer Service. Traveling for long periods of time at version. Fill out all forms properly including customer's signature where applicable. Ca Provision of on possible required online safety courses (i.e. customer specific safety induction, MIST (Minimum Industry little assistance from others as possible. Assist customers with troubleshooting, part and machine related Protective Equipment (PPE) required for job performance. Cares and maintains company tools, machines and equipment
system will secure Duties: You will manage the customer relationship (management of orders, contracts related to contracts and customer orders. Ensure the satisfaction of the customers at all times Validate Validate and record customer orders. Analyze stocks and make material allocations, i.e. Ensure correct material allocated, consider FIFO basis. Manage end-to-end customer orders (registration, review of deadlines, allocate raise any material irregularities, …). Keep customers informed of the status and progress of their orders