successful implementation Ongoing engagement with Old Mutual business partners to ensure alignment with key
successful implementation Ongoing engagement with Old Mutual business partners to ensure alignment with key
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
amongst others Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
amongst others Operational Support (10%) Support the Centre with general office management tasks including including reception and facilities Support the Centre with the ordering of stationery / office refreshments for Assistant's Interaction with individuals at the Centre on a day-to-day basis Develop and maintain good
Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and
Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and
knowledge management processes and central data centre for dissemination of learnings to relevant team