Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing Quotes: Process quotations received from the Field Service Engineer Ensure correct pricing quoted per modality with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
existing business and expanding of sales within the assigned territory Scheduling and attending appointments
existing business and expanding of sales within the assigned territory Scheduling and attending appointments
the region, through the successful completion of assigned activities according to the Regulatory plan Perform develop and update methods to improve customer services Effective liaison and communication with internal
the region, through the successful completion of assigned activities according to the Regulatory plan Perform develop and update methods to improve customer services Effective liaison and communication with internal
commercialisation and life cycle management of the assigned product(s) in product teams. Applies knowledge
commercialisation and life cycle management of the assigned product(s) in product teams. Applies knowledge
trends and customer needs to tailor products or services accordingly. Negotiate and close deals with clients needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder
trends and customer needs to tailor products or services accordingly. Negotiate and close deals with clients needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder needs to enable delivery of a quality service Ensure customer service solutions are aligned to the operational information to keep them informed of products and service options Ensure timeous resolution of stakeholder