Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing quotations received from the Field Service Engineer Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
Technical / Servicing Administrator who will manage the administration for the Field Service Engineers liaise directly with customers. The Technical Servicing Administrator will be responsible for processing quotations received from the Field Service Engineer Ensure correct pricing quoted per modality, obtain with the Technical Supervisor to allocate a Field Service Engineer or forward to the relevant Regional Team Team if no response/feedback received Monthly service planning with the Technical team and sub-distributors
electrical and mechanical field including Maintenance, Servicing, Component change out, Repairs, Rebuilds and Troubleshooting after-sales service to customers Diagnoses, overhauls, repairs, tunes, maintains and service diesel powered nature thereof and implement Perform checks and services on a regular basis and detects possible faults
company based in KZN requires an experienced Field Service Technician. The applicant must have experience maintenance, service support for full range of products and services from Customer Service. Traveling for authorized training. Demonstrate working knowledge of Service Software (i.e. Sculi and Crane Management software) the other employees to follow. Maintains company service literature, and maintains a high awareness of technical or technical rules. Follows the company Field Service policy and the code of conduct. Restrict the tasks
equipment supplier requires an experienced Field Service Technician with earthmoving equipment industry training. Demonstrate working knowledge of company Service Software (i.e. Sculi and Crane Management software) the other employees to follow. Maintains company service literature, and maintains a high awareness of technical or technical rules. Follows the company Field Service policy and the code of conduct. Restrict the tasks assigned. Responsible for ensuring that all field service equipment is compliant with health and Safety acts
stocks and make material allocations, i.e. Ensure correct material and batch number is allocated, consider closely with 3rd party Warehouse and Transport service providers. Analyze and deal with disputes with
stocks and make material allocations, i.e. Ensure correct material and batch number is allocated, consider closely with 3rd party Warehouse and Transport service providers. Analyze and deal with disputes with
Carry out PAR reports Health and safety Carry out service, troubleshooting and repairs as per OEM standards Complete service reports, for sign off Timely complete all relevant requirements, including, service jobs Driving, using, maintaining and taking care of field service vehicle Completing of warranty and upgrade claims claims Submitting warranty, SEU components with correct tagging and plugging Collaborate closely with technical
approved plans are accomplished, and deviations are corrected promptly. FINANCIAL CONTROL: To take all necessary standards and requirements so that a high level of service and quality are delivered. HEALTH, SAFETY AND ENVIRONMENT:
of direct reports, seconded workers (internal service providers) and sub-contractors on site and ensuring responsibility area Administration and Support Services Updating of procedures and other relevant documentation budget - costs Progress versus budget - sales Correctness of Site Instruction estimates Final forecast technical queries Regular Schedule updates with the correct detail to monitor progress Interfacing with the