possible). Transfer/relay queries to the Hearing Expert team in a timely manor. Complete assigned CRM tasks for view of hearX and Lexie and the customer support team and processes. Conduct business in a professional program. Actively communicate with other staff members to ensure best practice customer satisfaction. Continuous Improvement Liaise with the marketing team and maintain the list of FAQs and queries logged
Generating Ideas Showing Composure Inviting Feedback Team Working Meeting Timescales Checking Things Managing trends. Provide proactive feedback to the marketing team and relevant BA's regarding status of products.
Generating Ideas Showing Composure Inviting Feedback Team Working Meeting Timescales Checking Things Managing trends. Provide proactive feedback to the marketing team and relevant BA's regarding status of products.