the customer's needs. Resolve queries on first contact. Resolution of specialised and complex queries Position Specific Outputs Resolve queries on first contact. Resolution of specialised and complex queries
(customer, staff etc) Proven exceptional attention to details. Competency Requirements Attribute: Influence Collaboration
relevant legislation Skill -Attention to Accuracy and Detail -Knowledge and application of scheme rules -Problem
relevant legislation Skill -Attention to Accuracy and Detail -Knowledge and application of scheme rules -Problem