sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously client and stakeholder needs, satisfaction and service delivery - Maintain a high level of impact on other
processes to increase efficiency and reduce cost drivers related to area of specialisation · Continuously client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate
processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure the system while delivering solutions on time and within service level agreements -Review design, development and while delivering solutions on time and within service level agreements -Review design, development and
processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate systems to the business in line with internal Service Level Agreements -Ensure prompt and effective resolution issues in the IT environment in line with internal Service Level Agreements Continuous improvement: -Identify
processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate
and drive team to achieve and maintain defined service level agreements and turn around times at the defined processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within