resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller managing a portfolio of corporate accounts - Ensuring service delivery is in alignment with client SLA and within
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new client and stakeholder needs, satisfaction and service delivery - Maintain a high level of impact on other a range of organisational health and wellness services products and their profit drivers Knowledge, application
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure the system while delivering solutions on time and within service level agreements -Review design, development and while delivering solutions on time and within service level agreements -Review design, development and
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate systems to the business in line with internal Service Level Agreements -Ensure prompt and effective resolution issues in the IT environment in line with internal Service Level Agreements Continuous improvement: -Identify
client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate
client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate
and drive team to achieve and maintain defined service level agreements and turn around times at the defined