sales growth of organisational health and wellness services to existing and new clients Accountabilities: Wellness' strategy Support and lead initiatives relating to achieving profitable sales and new business business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new efficiency, compliance and quality objectives related to the area of specialisation - Identify problems
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined continuous delivery improvement - Maintain industry related knowledge to provide informed and accurate insight market related information - Periodically conduct surveys with clients and ensure that Service Level Agreements customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined continuous delivery improvement - Maintain industry related knowledge to provide informed and accurate insight market related information - Periodically conduct surveys with clients and ensure that Service Level Agreements customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems
and drive team to achieve and maintain defined service level agreements and turn around times at the defined efficiency, compliance and quality objectives related to the area of specialisation - Identify problems to increase efficiency and reduce cost drivers related to area of specialisation - Continuously review