A Client Services Representative is responsible for answering client calls, listening to their concerns concerns, and solving problems. They handle both inbound and outbound phone conversations with clients as Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines and procedures stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
A Client Services Representative is responsible for answering client calls, listening to their concerns concerns, and solving problems. They handle both inbound and outbound phone conversations with clients as Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines and procedures stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively