Customer Service Team Leader Jobs in Roodepoort, Gauteng
Benefits Administrator (temp - 6 Months) Competitive
Afrocentric Group
Roodepoort
Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory Meet delivery objectives through working with other team members within and linked to the department / project relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Generic Objectives: Specific
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Afrocentric GroupRoodepoort
Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best best possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory Meet delivery objectives through working with other team members within and linked to the department / project relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Generic Objectives: Specific
Account Manager Wellness Competitive NEW
Afrocentric GroupRoodepoort
industry knowledge and resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management Meet delivery objectives through working with other team members within and linked to the department / project and accurate insight to stakeholders - Inform the team of market related information - Periodically conduct conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller
Account Manager Roodepoort NEW
Afrocentric GroupRoodepoort
industry knowledge and resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management Meet delivery objectives through working with other team members within and linked to the department / project and accurate insight to stakeholders - Inform the team of market related information - Periodically conduct conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller
Senior Analyst Lead Roodepoort
Afrocentric GroupRoodepoort
To guide team development efforts towards successful projects and system maintenance deliverables. Review development and unit testing of work allocated to team members in accordance with established standards and propose solutions to present to appropriate leader or stakeholders - Ensure day to day operational Investment within area of specialisation Drive customer-centricity - Identify delivery constraints, notify client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure the system
Business Development Manager Roodepoort
Afrocentric GroupRoodepoort
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new and propose solutions to present to appropriate leader or stakeholders - Ensure day-to-day operational Investment within area of specialisation Drive customer-centricity - Continually increase understanding
Manager Roodepoort
Afrocentric GroupSouth Africa
and maintained at the required standards for the team Implemented operational risk and governance structures measures and frameworks are monitored within the team and necessary action is taken to address issues Operating Model: Track and drive team to achieve and maintain defined service level agreements and turn around clinical outcomes and risks Develop and implement team operational plans that will ensure the defined delivery through supporting, and being supported by, other teams within and linked to the department / project Identify
Automation Tester Roodepoort
Afrocentric GroupRoodepoort
and propose solutions to present to appropriate leader or stakeholders - Ensure day to day operational Investment within area of specialisation Drive customer-centricity - Maintain a high level of impact on client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate Generic Objectives Specific deliverables: Drive customer centricity: -Report progress on current projects improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers and colleagues
Technical Tester Roodepoort
Afrocentric GroupRoodepoort
and propose solutions to present to appropriate leaders or stakeholders. · Ensure day to day operational Investment within area of specialisation Drive customer-centricity: · Maintain a high level of impact client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate testing tools · Attention to Accuracy and Detail · Customer Focus · Numerical Ability Experience 3 - 4 years
Senior It Systems Analyst Roodepoort
Afrocentric GroupRoodepoort
To liaise and coordinate activities between the customer and IT professionals to ensure system problems implemented/developed will resolve issues and customer requests. Accountabilities: Continuous improvement Investment within area of specialisation Drive customer-centricity - Provide specialist input and recommendations and propose solutions to present to appropriate leader or stakeholders - Ensure day to day operational specialisation is provided to enhance performance Drive customer-centricity - Maintain a high level of impact on
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