resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
sales growth of organisational health and wellness services to existing and new clients Accountabilities: business to corporate clients Broker Consultancy services to Sanlam Channel Brokers for sales / new business of Sanlam corporate clients Broker Consultancy services to non-Sanlam Channel Brokers for sales / new client and stakeholder needs, satisfaction and service delivery - Maintain a high level of impact on other the research library - Provide advice and / or training as required - Maintain, develop and implement
and drive team to achieve and maintain defined service level agreements and turn around times at the defined