problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller in opportunities - Maintaining service and quality levels according to client's business standard and expectations expectations - Maintaining service and quality levels according to client's business standard and expectations
drive team to achieve and maintain defined service level agreements and turn around times at the defined