regulatory compliance is maintained at the required standards - Operational risk and governance structures, problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and manner that supports and meets operational quality standards and meets the defined departmental priorities conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in frameworks and policies to ensure delivery to agreed standards and objectives - Engage in development, coaching
regulatory compliance is maintained at the required standards - Operational risk and governance structures, problems and escalate unresolved issues to higher levels - Ensure delivery targets/objectives are met and manner that supports and meets operational quality standards and meets the defined departmental priorities conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller in frameworks and policies to ensure delivery to agreed standards and objectives - Engage in development, coaching
satisfaction and service delivery - Maintain a high level of impact on other departments to support improved