Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up standards and best practice • Respond to all customers within the SLA timeframe in accordance to priority