Ref: RB 415717 - Field Service Technician (Furnaces) – East Rand Employer Description Our client operates Leader, You will be responsible for maintaining customer's induction furnaces, induction heat treatment system malfunctions. Servicing, repairs, maintenance and commissioning of customer's induction melting,
Database administration and support globally. Agent and Rate Management. Maintenance and development enhancements. Effective communication with all customers during issues/downtime/maintenance. Version control
Diary Management. Must be able to follow up with agents, sheriffs, staff, and Clients. Strong drafting
Diary Management. Must be able to follow up with agents, sheriffs, staff, and Clients. Strong drafting
meet prospects and customers Conduct calls and face-to-face meetings with customers daily Build and maintain repeat customers Maintain records of all sales leads and/or customer accounts Educate customers on how how products or services can benefit them financially and professionally Sell the company's products or or services to customers within your given territory Monitor the company's industry competitors, new products products, and market conditions to understand a customer's specific needs Work closely with marketing department
sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
sales etc.) Customer service – daily communication with customers to answer and resolve customer queries queries. Customer Relationship Management – build retention and acquisition strategies to build customer database database and segment customer communication. Work closely with web development and technical teams to assist improvements. Customer User Journey Development and assessment – be able to monitor and build customer journeys conversion. Daily communication with third-party service providers (couriers, warehouse, other business
activities Maintaining current and developing customer relationships in both existing and new markets quotations & proposals, and making offers to customers; including specifying products, sourcing specialist development of major tenders or bids Ensuring customer requirements are translated into orders & Pro-actively communicating enquiry / order status to customers Promoting the brand as a quality supplier of its provide feedback on customers, projects marketplace and competition Ensuring customer records and information
activities Maintaining current and developing customer relationships in both existing and new markets quotations & proposals, and making offers to customers; including specifying products, sourcing specialist development of major tenders or bids Ensuring customer requirements are translated into orders & Pro-actively communicating enquiry / order status to customers Promoting the brand as a quality supplier of its provide feedback on customers, projects marketplace and competition Ensuring customer records and information
specializes in engineering and project management services. Job Description Your duties will encompass: Execute efficient daily operations of all Fire Protection Services. Ensuring the optimal utilization and implementation all fire systems faults and recommend repairs or service required. Implement sound project management practices and procedural barriers to enhance excellent customer service. Convene, chair and attend meetings and present Years' relevant experience within a Fire prevention/services environment. Salary / Package R6K - R10K