verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. •
years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
years' experience within IT Infrastructure Data Centre Support • Must have a minimum of 2 years' experience
follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved