verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. • analysis using the RCA template when required. • Quality monitoring • Increase customer happiness and retention
fix them. · Participating in code reviews and quality assurance activities · Comply to coding standards follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved
taken Attend to all logged support incidents and calls. • Provide standby support (after-hours emergency applications (proprietary and third party). • Quality monitoring & System Security Management • Manage
The purpose of the role is to provide a high-quality human capital support and service to business operations of performance appraisal contracts and provide quality check on the content. d) Training and Development projects/interventions independently whilst ensuring quality, timeliness and are met. Minimum Qualification legislation. Desired Skills and Qualities a) Personal Attributes and Qualities • Diligent in delivery of work
The purpose of the role is to provide a high-quality human capital support and service to business operations of performance appraisal contracts and provide quality check on the content. d) Training and Development projects/interventions independently whilst ensuring quality, timeliness and are met. Minimum Qualification legislation. Desired Skills and Qualities a) Personal Attributes and Qualities • Diligent in delivery of work
agreed specified tasks and user objectives. Ensure Quality Software Solutions are Developed. Use diagnostic