Sales and Marketing teams to identify customer needs and opportunities for upselling or cross-selling support meeting. • Attend customer meetings as needed to troubleshoot critical issues • Assist in the
Development • Assist business to identify training needs to enhance employee skills and capabilities. • Assist training to ascertain its relevance to training needs identified, and in line with current best practice
Development • Assist business to identify training needs to enhance employee skills and capabilities. • Assist training to ascertain its relevance to training needs identified, and in line with current best practice
are resolved within the SLA. • P1 & P2 issues need to be attended to if and when required (including
monthly reports. • Attend customer meetings as needed to troubleshoot critical issues. • Embody our core