meet SLOs without breaches. • Own and improve engineering support processes and documentation including resolution via Freshdesk • Providing technical training to customers on our products and services. • Working handed over with the necessary documentation and training. • Preventative maintenance—When corrective maintenance experience and certification in Linux • A tertiary Engineering or Computer Science degree or diploma • 2 - 3
Completing of weekly Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr parties. Must have Experience. 1. A tertiary Engineering or Computer Science degree. 2. At least 1 - 2
on the content. d) Training and Development • Assist business to identify training needs to enhance employee and delivery of training programs on HR related matters. • Review the content of training to ascertain its its relevance to training needs identified, and in line with current best practice and legislation. • submit Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) to the Human Capital Business Partner
on the content. d) Training and Development • Assist business to identify training needs to enhance employee and delivery of training programs on HR related matters. • Review the content of training to ascertain its its relevance to training needs identified, and in line with current best practice and legislation. • submit Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs) to the Human Capital Business Partner