He/she will also form part of a larger team and must be a good team player. Responsibilities • Providing Providing timely technical support to customers via various channels such as phone, email, Freshdesk support • Communicate timelines with customers while adhering to our service level agreement for issue response/resolution support incidents and calls. • Work closely with team lead and management. • Perform root cause analysis Increase customer happiness and retention by meeting and exceeding customer support service levels. •
Development of software solutions together with the team. He/she will work in conjunction with a PM and a He will also form part of the larger team and must be a good team player. He/she will also be expected effectively and clearly with PM/DM and the other team members. · Communicating and giving feedback to to requests for assistance from the development team. Accountability · Ensure his/her code is version of business on Fridays. · Together with the Team Leader/PM, ensure all CR's are delivered timeously.
capital support and service to business operations functions. The generalist scope of service includes maintenance advertisement in collaboration with the recruitment team. • Coordinate and conduct interviews with the line an incumbent through the centralized recruitment team. o Prepare all related new joiner documentation Advisory and Coaching skills • Analytical skills • Customer centricity • Planning, organising and time-management
capital support and service to business operations functions. The generalist scope of service includes maintenance advertisement in collaboration with the recruitment team. • Coordinate and conduct interviews with the line an incumbent through the centralized recruitment team. o Prepare all related new joiner documentation Advisory and Coaching skills • Analytical skills • Customer centricity • Planning, organising and time-management
and to monitor the work of other developers in the team. The software engineer is further focused on ensuring fixed as appropriate. Ensure the project management team is informed of potential risks stemming from defects Net Core 5, Angular 12, RDBMS (PostgreSQL), Web Services, HTML and CSS. · Deep experience building web applications using Angular 1, RESTful Services, JSON and Micro-Services, RDBMS, HTML5, JavaScript, CSS3 ·