player. He/she will also be expected to provide 3rd level product support and will be expected to perform Deliverables Main Deliverables · Develop CR's/ projects/Production fixes and ensure code is accurate with · Supporting current projects timeously during UAT testing. · Provide 3rd level product support. · Working internal and external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all
technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process Human Capital policies. • Provide guidance to line managers and employees on all Human Capital policy matters
technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process Human Capital policies. • Provide guidance to line managers and employees on all Human Capital policy matters
candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment timelines with customers while adhering to our service level agreement for issue response/resolution. • Attend and calls. • Work closely with team lead and management. • Perform root cause analysis using the RCA exceeding customer support service levels. • Maintaining a high level of professionalism and customer service service at all times. • 24x7 standby. • Manage and perform code deployments. • Provide technical support
Team and will be responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based will be responsible for providing specialist, high-level technical advice, and support for installing, testing such as operation systems, data (and database) management products, office automation products, embedded software and related equipment. Responsible for high-level troubleshooting and system security, and ensures Quality monitoring & System Security Management • Manage system capacity and performance, proactively
vertical software markets and regions a) Account Management · Track activity and maintain clear records in Corporate Development team (Executive, Senior Manager, Manager, Analyst) on the outstanding accounts requiring Accounts to Senior Manager, Executive; · Support Executive on account management within the team including outreach and calendar management (including but not limited to ad-hoc projects and industry events) ·
vertical software markets and regions a) Account Management · Track activity and maintain clear records in Corporate Development team (Executive, Senior Manager, Manager, Analyst) on the outstanding accounts requiring Accounts to Senior Manager, Executive; · Support Executive on account management within the team including outreach and calendar management (including but not limited to ad-hoc projects and industry events) ·