player. Responsibilities • Providing timely technical support to customers via various channels such as provide step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls Manage and perform code deployments. • Provide technical support & consultation services on the supported 2 years prior experience providing L1/L2 technical support • Strong troubleshooting and critical thinking
for providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising – 3 years plus experience providing L1/L2 technical support • Must have DevOps and Support experience
and practices, the provision of expert technical knowledge, support, and guidance to Management of Business
and practices, the provision of expert technical knowledge, support, and guidance to Management of Business