skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP). 7. Basic understanding of databases and how they work. 8 languages, and technologies. 10. Good understanding of basic coding languages Soft Skills required. 1. Ability
is essential. He /she will also be required to assist the developers troubleshooting the system. He/she analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling
cases and results back to specific quality risks. • Assist in the creation of test status reports and metrics processes. • Internal training • Ability to mentor and assist others, and to lead internal training sessions
technical staff as required. Ability to mentor and assist others, and to lead internal training sessions