Update PRTG with missing or incorrect sector details. Escalations: Escalate down, flapping, or restoring issues, even if not through APEX, based on direct contact with the client. APEX Support: Provide assistance detection of node failures and ability to provide a detailed explanation of the impact and cause. Network Proficiency:
Update PRTG with missing or incorrect sector details. Escalations: Escalate down, flapping, or restoring issues, even if not through APEX, based on direct contact with the client. APEX Support: Provide assistance
department. Prepare regular reports for management detailing the performance of the retention and collections