assistance requests, including switch renaming, device connection issues, and bespoke requests. PRTG Monitoring: offline sites/sectors. Alert the Internal NOC group of any offline sites/sectors at the start and end of shifts sector issues and add problematic customers for connection tracking (PING, TRAFFIC, UPTIME). Update PRTG
components such as preventing ESD incidents. Report any safety concerns and work to mitigate potential risks manufacturing process. Guide the production team to resolve any production-related issues or bottlenecks. Drive the